It is suitable for customers who are very particular about the quality and realism of the flowers.
extremely lifelike textures, colours, and petal movement, suitable for styled shoots, arrangements, and design installations.
To help you make a confident and informed decision, you might find the following information useful：
- Q: Product Realism: Are your flowers designed to be ultra-realistic? Could you share close-up photos or videos showing detail, texture, and how the flowers look in natural light?
A: Yes, our flowers are crafted for ultra-realism. We’ll share close-up photos/videos via email, showcasing details, textures, and natural-light appearances.
- Q: Catalogue: Do you have a full product catalogue available, ideally with pricing, material details, and style codes? I’d like to get an overview of your full range.
A: A full digital catalogue (PDF) is available on our website, featuring pricing, material specs, style codes, and high-quality images of all designs.
- Q: Samples: Do you offer samples, either individually or as a sample pack? I’d like to review the quality in person before placing a larger order.
A: We offer individual samples or curated sample packs (refundable upon bulk order). A small fee applies, covering shipping and handling.
- Q: Materials: What materials are your flowers made from (e.g. silk, PU, latex, real-touch fabric)? How do they hold up over time?
A: Made from premium silk, real-touch PU, and latex for lifelike texture. They’re UV-resistant and tested for durability (3+ years with proper care).
- Q: Stock Availability: Are your products generally in stock and ready to ship, or are they made to order?
A: Most designs are in stock and ship within 1-3 business days. Custom/made-to-order items require 2-4 weeks (specified on product pages).
- Q: Custom or Bulk Orders: Do you offer bulk pricing or custom orders? If so, what are the minimum order quantities and lead times?
A: Bulk pricing starts at 50+ units (MOQ varies by design). Custom orders: 4-6 weeks lead time. Contact us for tailored quotes.
- Q: Shipping to Destination: What are the shipping costs, estimated delivery times, and do you handle customs or duties on your end?
A: We offer competitive shipping rates calculated at checkout based on weight/destination. Standard delivery to [country] takes 5-10 business days via express couriers (e.g., DHL/FedEx). Shipping costs do not include local customs fees or import taxes. These are the buyer’s responsibility, but we provide full documentation to streamline clearance.
- Q: Consistency & Reordering: How consistent is your product range? If I fall in love with certain styles, will I be able to reorder them later down the track?
A: Core styles remain permanently available. Seasonal/limited designs are marked clearly. We notify customers 60 days before discontinuations.
- Q: Returns & Quality Control: What’s your policy if items arrive damaged or if the quality doesn’t meet expectations?
A: 30-day return policy for damaged/defective items. Quality checks are mandatory pre-shipment. We cover return shipping for QC issues.